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Privacy
Shopper Media Group understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits these websites, www.smg.team, www.threefold.team, www.capture.team, www.lobster.team, www.plan-apps.com, (“Our Sites”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you use our site and services.
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Information About Us
Our Site is owned and operated by Shopper Media Group; a limited company registered in England under company number 10366845
Registered address: 60 Great Portland Street, London, W1W 7RT.
Data Protection Officer: Amanda Hamilton
Email address: data.protection@smg.team
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What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any special category’ or ‘sensitive’ personal data OR personal data relating to children NOR data relating to criminal convictions and/or offences.
How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
How Do We Process Your Personal Data and What Lawful Basis Do We Rely On?
We process your personal data for a variety of reasons, depending on how you interact with our Services, including:
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We May Also Rely on The Following Legal Basis:
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Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
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Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
How Long Will You Keep My Personal Data?
We will only keep your personal data for as long as it is necessary for the purposes set out in this privacy notice and in line with our internal retention policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
We May Need To Share Your Personal Data in The Following Situations:
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We share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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We share your personal data with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function co-ordinators. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.
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Where required we share your personal data with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to enforce any applicable policies; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to the our website, our business or the public.
Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
Is Your Personal Data Shared Internationally?
Our servers are located in the United Kingdom. If you are accessing our Services from outside the United Kingdom, please be aware that your information will be transferred to, stored, and processed by us in our facilities and by those third parties with whom we share your personal data.
When we transfer your information outside the EEA, United Kingdom or Switzerland, we ensure that there are adequate security measures in place for the transfer.
We have implemented measures to protect your personal data, including by using the European Commission's Standard Contractual Clauses for transfers of personal data between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal data that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
Can I Withhold Information?
Our site uses only marketing cookies from third parties and web traffic analytics so we can understand how our visitors use our site. If you wish to opt out some parts of our site will be inaccessible.
What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
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The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details under ‘How Do I Contact You?’.
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The right to access the personal data we hold about you.
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The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details under ‘How Do I Contact You?’ to find out more.
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The right to be forgotten, i.e., the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details under ‘How Do I Contact You?’ to find out more.
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The right to restrict (i.e. prevent) the processing of your personal data.
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The right to object to us using your personal data for a particular purpose or purposes.
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The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
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The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
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Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us at the following:
It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details above.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details
Email address: data.protection@smg.team.
Postal Address: 60 Great Portland Street, London, W1W 7RT.
Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date. This Privacy Policy was last updated on 11/09/2024.
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United States Residents Additional Information
Categories of Personal Information We Collect. We have collected the following categories of personal information in the past twelve (12) months:
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
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Receiving help through our customer support channels;
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Participation in customer surveys or contests; and
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Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
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Category A - As long as the user has an account with us
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Category B - As long as the user has an account with us
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Category D – As long as legally necessary
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Category F - As long as the user has an account with us
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Category G – As long as the user consent is valid
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Category H – As long as necessary according to our retention schedule
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Category I – As long as legally necessary
Learn more about the sources of personal information we collect and our purposes in "What Data Do You Collect and How?"
Learn more about how we disclose personal information to in the section "We May Need To Share Your Personal Data in The Following Situations”
Your Rights. You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
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Right to know whether or not we are processing your personal data
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Right to access your personal data
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Right to correct inaccuracies in your personal data
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Right to request the deletion of your personal data
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Right to obtain a copy of the personal data you previously shared with us
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Right to non-discrimination for exercising your rights
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Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
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To exercise these rights, you can contact us by emailing us at data.protection@smg.team.
California "Shine The Light" Law. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section ‘How Do I Contact You?’
Controls for DO-NOT-TRACK features.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honouring DNT signals, we do not respond to them at this time.